Shipping policy

Thank you for shopping with HS STORE. We are committed to delivering your order quickly and securely across the United Kingdom.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).

Shipping Time

We currently ship only within the United Kingdom.

Standard Delivery: 5–7 business days
Express Delivery (where available): 3–4 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges are displayed at checkout. We may offer Free UK Shipping during selected promotions.

Order Tracking

Tracking information will be sent to your email once your order has been shipped.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. HS STORE is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.